Achieve Strength & Performance

Privacy Policy

Your privacy is very important to us, and this Privacy Policy demonstrates our commitment to protecting your personal information. This policy explains how Achieve Strength & Performance collects, uses, and safeguards information when you use our services, including our website, in-person training, and online platforms.

Legal Name: Achieve Strength & Performance

We are committed to protecting your privacy and ensuring your trust.

Information We Collect

We may collect personal information when you:

Register on our website or training app
Purchase personal training sessions, memberships, or online programs
Subscribe to newsletters or email updates
Fill out intake forms, surveys, or consultations
Submit inquiries via lead forms or social media

Information collected may include:

Name, email, phone number
Billing and payment details (processed securely by third-party providers)
Health and fitness information relevant to your training program
General demographic information (e.g., age, goals, preferences)

How We Use Your Information

Your information may be used to:

Deliver personalized training programs and services
Process payments and manage your account
Improve our offerings and customer support
Send updates, newsletters, or promotional information (if you’ve opted in)
Track fitness progress and integrate training tools (e.g., TrainHeroic)

Data Protection

We implement strict security measures:

Payments are processed securely via SSL encryption and trusted third-party gateways.
Sensitive details (e.g., credit card numbers) are never stored on our servers.
Only authorized staff and service providers have access to limited personal data, and they are required to keep it confidential.

Cookies

Our website may use cookies to improve user experience by remembering preferences and tracking aggregate data. You can choose to disable cookies through your browser.

Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

Trusted third-party providers (payment processors, training platforms, etc.)
Affiliates or partners (e.g., physiotherapists, nutritionists) when necessary to deliver full services
Authorities, if required by law or to protect rights and safety

Third-Party Links

Our website or services may include links to external sites. We are not responsible for the privacy practices of third-party websites.

Consent & Changes

By using our services, you consent to this Privacy Policy. We may update it at any time. Please review periodically for changes. Continued use of services indicates acceptance of updates.

Contact Us

Achieve Strength & Performance
5 Rowland Crescent St. Albert, AB, T8N 4B2
info@achievestrength.net

Terms of Service

These Terms of Service govern your use of Achieve Strength & Performance’s services, both in-person and online. By purchasing, registering, or participating in our programs, you agree to the following terms:

1. Services Provided

We provide personal training, strength & conditioning coaching, online training programs, and related fitness services. Services may be delivered in-person, semi-private, or through third-party training platforms.

2. Client Responsibilities

By using our services, you agree to:

Provide accurate personal, health, and payment information
Disclose any medical conditions or limitations that may affect participation
Use our programs as instructed and follow professional guidance for safety
Be respectful of staff, trainers, and other clients

3. Payment & Billing

All purchases, memberships, and training sessions must be paid in advance.
Missed or cancelled sessions are subject to our cancellation policy (24-hour notice required unless otherwise stated).
All payments are processed securely through third-party providers.

4. Health & Liability Disclaimer

All training is undertaken at your own risk.
You acknowledge that physical exercise carries the risk of injury and agree to release Achieve Strength & Performance and its staff from liability for injuries, damages, or losses sustained through participation, except where caused by negligence.
Always consult with a physician before beginning any new fitness program.

5. Cancellations, Refunds & Termination

Cancellations must follow our stated policy (24-hour notice for booked sessions).
Refunds are not typically provided once services are delivered, except as required by law.
We reserve the right to terminate services for non-payment, misconduct, or violation of these terms.

6. Online Programs & Digital Access

Online memberships or subscriptions (such as Hybrid Blueprint) are billed on a recurring basis unless cancelled.
You are responsible for managing your subscription.
Unauthorized sharing of login credentials or program materials is strictly prohibited.

7. Intellectual Property

All training programs, written content, videos, and digital resources are the property of Achieve Strength & Performance. They may not be reproduced, resold, or redistributed without written consent.

8. Changes to Terms

We may update these Terms of Service at any time. Continued use of our services constitutes acceptance of these changes.